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Norbert Kytka, Headquarters PlattlingContact
The haptics of a software application has always had a major influence on the satisfaction of the user with their work environment. However, two items have significantly changed during the last few years: the freedom of design in the usability has increased significantly due to the current development of technologies and the use of the same application across different terminals has not occurred in the same manner in the past. A major success factor of each application is therefore a coherent control concept with a consistent user control. The requirements for a touchscreen of the user interface are different from those of a terminal, PC or mobile terminal. A GUI (Graphic User Interface) is not required at some places because the application must be run completely automatic. These factors must all be considered during development.
The users that interact with the GUIs must be able to use it intuitively. The user must see at a glance what the applications require it to do and which steps must be performed. An employee who works at a machine has no time to understand the application. For this user, the usage quality and efficiency during the interaction with the system has highest priority. Depending on the task area, only those functions relevant for the employee will be displayed. Avoiding clicks saves time and therefore money.
A strong emphasis on haptics was placed on MES CAT from the start. The user interface of MES CAT can be configured very flexibly and therefore can be adapted to the requirements of the user and the output media.
An MES system must always be designed in the context of different viewpoints. Factors such as the end users and their workspace specific requirements, the task field itself as well as the industry and company specific specialties must be considered. The most important components of the concept include:
User Experience und Usability
Our MES CAT: A system for the employee in production. For example, employees regularly wear gloves and must still be able to operate the system. State of the art control concepts rely more and more on voice control or augmented reality applications. The arrangement of the control elements and the display of information are dependent on the workplace and the tasks of the employee. Therefore, the employee only sees the information and safety references relevant for her/him. Clear user guidance ensures increased safety during all inputs.
Language and technical lingo
Especially in multicultural environments, it is important to be able to switch between different languages. Changing languages in MES CAT could not be easier and can be switched on the fly. Default expressions can be adapted and tailored to your company culture. This means that your employees will immediately feel at home with expressions that they know.
Alert functions and tests
In case of an error, your employee must immediately see that something is not right. Clearly visible alert windows immediately deliver detailed information. Displays with strong signal effects support your employee in such error cases. Plausibility and field tests prevent the posting of erroneous inputs or illegal values.
Your production employee can truly focus on his task, because MES CAT has his/her back with all the information required. The system design phase takes place before the implementation of the MES system and therefore guarantees a smooth transition user acceptance.