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Norbert Kytka, Headquarters PlattlingContact
To prepare the future users as best as possible for their work with MES CAT, we involve the key users already at the start of the project phase – initially at the demonstration system and later at your own system. This approach has been proven successful in the past because the key users do not only deliver valuable input for the processes but they also grow with the system. Shortly before the go-live, we or the key users themselves perform the training for the end users.
Jointly with the key users, we generate in advance a training schedule, documentation and other auxiliary materials to guarantee the training success and to provide something to the end user that helps the end user later in case of questions or problems.